The most seamless way to alert your customers during outages or emergencies
Get broadcast ready for any alert in minutes
App Orchid’s Seamless Alerts automates the more tiresome part of communicating outages and emergencies to your customers
Hyper-personal alerts
Find the right contact information for the right customer that needs to get alerts
Be prepared for every type of emergency
Templates and text to speech let you plan ahead and be ready to go when there’s an emergency
Save hours of time and effort preparing for broadcast
Get prepared for broadcast – we provide automation and data extraction for contact.
Reduce call center volume
Preparation as well as proactive and rapid communication can help keep your call center from getting jammed during emergencies
Hyper localized and personalized alerts
- Integrated network tracing and alerting
- Continuous Sync with SAP for contact details
- Integrated with Outage Management System and GIS
Plan for emergencies with pre-approved Text and Voice Templates
Stay Prepared for any emergency
- Sync contact Details with SAP to get preferred contact methods
- Text to speech enables automated Voice Messages
Alert Analytics tell you how your Alerts are performing
Measure whether you’re reaching your customers. See stats for
- Customers reached, VMs, Hangups, Disconnected Phones, Invalid Phone Numbers
- Emails – Sent, Read, Bounced and Blocked
- Time taken for broadcast
Dashboard to view all planned and on-going alerts
Build outcomes from these insights with the App Orchid Platform
The AO Platform
Our platform is designed to solve the problems of the next 10 years. Instead of digitizing legacy processes, it revolutionizes them.
Easy Adoption
Our apps require minimal training and easily adoption - because we hyper-focus on User Experience and Functionality.
Knowledge Graph Ontology
Our graph database approach allows us to define industry concepts in a way that both enterprise systems and AI can operate efficiently and effectively
Deployed at Scale
Our Apps are tried and tested at large Fortune 500 companues
Our AI Tools
From Machine Learning to Combinatorial Analysis, our tools let you rapidly extract insights and predict outcomes across your businesses.
Solutions for every Budget
Our goal is to bring AI to the whole industry - our apps are priced to suit every budget.
Fast deployment, Easy to use
Requires minimal training to adopt
Integrates with most Utility systems
